If you’re starting out a certificate for Microsoft Certified Professional (MCP) for just about anything OS related + 1 or 2 years of experience answering phones will get you in the door for basic helpdesk support at one of the small or midsized companies, no college required…
- Atomic $14-16 – Link
- Erickson $14-16 – Link
- Driving version of helpdesk – $19-22 – Link
- IT Retraining program for minneapolis – Link
Stretching it a bit is the big companies, they will want a year experience in something or equivalent college.
- Honeywell – IT Support Tech support liaison – Link